Operational excellence means manufacturing products and services that meet general specifications at the lowest cost with 'hassle free' service.

A good example of operational excellence is Dell: cheap computers thanks to a revolution in the supply chain - focus on strengths.

Culture definition:
- Result oriented
- Structure
- Discipline
- Scale size
- Effective processes
- Modern technology

Other examples of operational excellence:
Wal-Mart, Aldi, Intervaluta, bonds or block of shares, Alex (investing through Internet), DSM